Anglo American Hotel Florence, Curio Collection By Hilton, Florence

The hotel is well-located, but room conditions could use some improvement. The staff is extremely friendly and accommodating, especially during unexpected circumstances. Dining options are satisfactory. The location offers a mix of quiet surroundings and proximity to key attractions.

The hotel offers spacious and nicely decorated rooms with decent equipment, exuding a classical atmosphere like Florence. However, some rooms were in need of maintenance. The service was very friendly and helpful, going the extra mile where possible. The location was convenient, within walking distance of many tourist destinations and nestled in a safe, quiet area. The dining experience was good, offering a variety of options during the desired mealtimes. The facilities were well-maintained with a few areas needing touch-ups.

The hotel's room was not the typical superior room of a 4-star hotel. The bathroom was old with a 90s standard, and the wallpapers were incredibly dirty and partially ripped. The view from the window was obstructed by a wall, and the window couldn't be opened as it was above the kitchen. Despite being spacious, the room felt dark and somewhat depressing. The service was inconsistent, with some staff being very professional while others seemed disengaged from the property. The location was convenient, about a 15-minute walk from the train station and major tourist sites, but noise issues affected the quality of stay. The dining experience offered a decent selection of food but was quite expensive. While the facilities were lacking, with the property needing renovation, the hotel overall had some positive aspects like a good central location and friendly staff.

The hotel was a charming duplex with two bathrooms, ideal for our group of three girls. The rooms were spacious and very comfortable, larger than typical European rooms, but in need of some renovation, particularly the paint on the walls. The service was exceptional, with friendly and helpful staff offering valuable advice and detailed directions for exploring the area. The location, though not in the bustling center, was perfect for those seeking a quieter setting within walking distance of Florence's historical sights. The dining experience was delightful with a wide variety of offerings, although some noise could be a minor inconvenience. Overall, a pleasant stay with great value for money.

While the rooms at the hotel were clean and tidy, they showcased outdated furnishings and weren't up to the standard of a 4-star hotel with a nightly rate of 200 euros. The spacious layout was pleasant, but the vintage furniture felt old and misrepresented compared to the advertised pictures, posing a hazard due to awkward fitting.